CUSTOMER CARE +
SHIPPING +
-Please allow 24-48 hours (excluding holidays and weekends) for order processing before shipped out.
-Please allow 3-5 business days to receive your order.
-Orders are shipped via USPS
*Please note we are not responsible for shipment delays due to incorrect information provided by you or carrier delays.
-Domestic orders are calculated in shopping cart.
EXCHANGES +
-You may exchange your item within 14 business days from the date order was received.
-The item must be unwashed, unworn, and mailed back in its original packaging before the exchange process begins. *You are responsible for the cost of return shipping and also shipment of the new item.
Contact info@fadedelephant.com for more information regarding your request.
PRODUCT CARE +
-We recommend washing all colored garments inside out in cold water and all white garments in hot water!
-Hang dry is highly recommended to ensure durable quality.